Do not do business with this supplier. They have nice sales talk but are really scammers. They deliver different items than agreed. I missed the WB function on the product, which was clearly described on the page. When I filed the complaint, they quickly deleted the wb function, but the photos were all still on wb function. I took screenshots before she edited it. I have enough proof.
They refuse to help and blame me...
Don't do business with this company
Réponse du fournisseur :
Dear customer,
We sincerely apologize for the dissatisfaction you have expressed with our service. We take your feedback seriously and are committed to making improvements to provide you with a better experience.
In recognition of the fact that your country utilizes AM/FM radios exclusively, we have sent you a radio that is compatible with your region. However, if you prefer the US version, we fully support returns and exchanges.
Please feel free to communicate any further concerns or issues you may have. We are eager to resolve them with you and ensure your satisfaction.
Thank you for your patience and understanding. We value your feedback and will strive to meet your expectations in the future.
22 Mar 2024